Terms and Conditions
Hope Street Studios (Pty) Ltd (trading as Hannah Lavery) is a company in the manufacturing and retail industry that produces and sells women's apparel and accessories.
Subject to availability and receipt of payment, requests will be processed within 2- 5 days and delivery confirmed by Uafrica via email. Additional cost apply to outlying and international customers.
The provision of goods and services by Hope Street Studios is subject to availability. In cases of unavailability, Hope Street Studios will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Hope Street Studios shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defines as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za//attachment.php?aa_id=3569Payment options accepted
Payment may be made via Visa, Mastercard or by bank transfer in the Hope Street Studio bank account, the details of which will be provided on request.Card acquiring and security
Card transactions will be acquired for Hope Street Studios via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO payGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.Customer details separate from card details
Customer details will be stored by Hope Street Studios separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.zaMerchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).Responsibility
Hope Street Studios takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.Country of domicile
This website is governed by the laws of South African and Hope Street Studios choses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.Variation
Hope Street Studios may, in its sole discretion, change this agreement or any part thereof at any time without notice.Company information
This website is run by Hope Street Studios, which is a private company based in South Africa trading as Hannah Lavery and with registration number 2016/029143/07. The sole director of Hope Street Studios is Hannah Lavery.Hope Street Studios contact details
105 Hope Street, Gardens, Cape Town, 8001, South Africa
+27 021 461 0821